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Wilmington Housing Authority Privacy Policy

Thank you for visiting our site. Wilmington Housing Authority (WHA) is committed to providing accurate information and protecting the rights of our visitors. This policy describes how we use any information gathered on our site. This Website contains links to other websites that are not owned or controlled by Wilmington Housing Authority. Please be aware that Wilmington Housing Authority is not responsible for the privacy practices or other content of such websites. This Policy applies only to information collected by this Website.

A Privacy Partnership:

Your privacy with respect to the use of this Website results from a partnership between the Wilmington Housing Authority and you, the user. We attempt to protect your privacy to the maximum extent possible. However, because some of the information we receive through this Website may be subject to the Delaware Freedom of Information Act, Title 29, Chapter 100 of the Delaware Code, we cannot ensure absolute privacy. Information that you provide to us through this site may be made available to members of the public under that law. This policy informs you of the information that we collect from you at this site, what we do with it, to whom it may be disseminated, and how you can access it. Based on this information, you can make an informed choice about your use of this site.

Information We Collect:

We collect both personally identifiable information and non-personally identifiable information.

  • Personally Identifiable Information: This includes any information that could reasonably be used to identify you, including your name, address, e-mail address, Social Security number, birth date, bank account information, credit card information, or any combination of information that could be used to identify you.
  • Non-Personally Identifiable Information: This includes information such as IP addresses, browser types, domain names, and other anonymous statistical data.

Methods of Collection:

We collect information through various means, including forms you fill out on our site, cookies, and analytics tools.

Legal Basis for Processing:

We process your data based on your consent, the necessity to fulfil a contract, compliance with legal obligations, and our legitimate interests in maintaining and improving our services.

Dissemination of Your Personally Identifiable Information:

Wilmington Housing Authority will not distribute, share, sell, or lease your information to third parties for direct marketing or e-mail marketing purposes. The information collected at this Website will remain confidential to the extent permitted by state or federal law. State law may, however, require disclosure upon request of certain information collected at this site should it be deemed “public information” under the Delaware Freedom of Information Act. To learn more about requirements for requests, and information that may be disclosed in response to a request, consult the Delaware Freedom of Information Act, Title 29, Chapter 100 of the Delaware Code.

Third-Party Services:

We may use third-party services to process your information (e.g., hosting providers, analytics services). These third parties are obligated to protect your information and are not allowed to use it for any other purpose.

Collection and Use of Online Information for Web Statistics:

We track the number of visitors to our site, the country from where the user is connecting, the browser being used, keywords from search engines, and links from online directories used to find us. This information helps us improve our site and make it more user-friendly.

Data Security Measures:

We implement various security measures to protect your data, including encryption, access controls, and regular security audits.

Data Retention:

We retain your data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

User Rights:

You have the right to access, rectify, delete, restrict processing of your data, and data portability. You can exercise these rights by contacting us.

International Data Transfers:

If we transfer your data internationally, we will ensure appropriate safeguards are in place to protect your data.

Changes to the Privacy Policy:

We may update this policy from time to time. We will notify you of any changes by posting the new policy on our site and updating the "Last Updated" date.

Contact Information:

If you have any questions or concerns regarding our privacy policy, please contact our Data Protection Officer at

Last Updated: 5/23/2024