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Resident Programs

The WHA One Stop Shop EnVision Center is designed as a centralized community services center that operates at the recently renovated WHA Crestview Apartments, 2700 N. Market Street, on the ground level. Services are provided to WHA residents as well as members of the community who are seeking self-sufficiency with an emphasis on job readiness and home ownership. The facility offers a job-resource library, hands-on instruction in using computers, financial literacy, homeownership counseling, and access to health and social service professionals. “More than Housing”- WHA Links residents with services that are vital for successful daily living, and provides residents with resources and opportunities to reach their goals of a happier, healthier more productive life.

One Stop Shop Envision Center 2021 Calendar


Case Management Housing Programs

Low Income Public Housing Resident Opportunity and Self-Sufficiency (LIPH ROSS)

The ROSS case management program links residents of public housing to supportive services and activities, enabling them to make progress towards economic independence and housing self-sufficiency or live independently and age in place. If you are a public housing resident and you are seeking a change, call the EnVision Center OSS to enroll in the ROSS program.

Housing Choice Voucher Family Self Sufficiency (HCV FSS)

The Family Self-Sufficiency (FSS) case management program is an employment and savings incentive program for low-income families that have Housing Choice Voucher (Section 8 vouchers). If you are a housing choice voucher participant and you are seeking a change, call the EnVision Center OSS to enroll in the FSS program.

Self-Sufficiency Programs

Section 3 Programs

The Section 3 program requires that recipients of certain HUD financial assistance, to the greatest extent possible, provide training, employment, contracting and other economic opportunities to low- and very low-income persons, especially recipients of government assistance for housing, and to businesses that provide economic opportunities to low- and very low-income persons. All WHA participants and residents in LIPH and HCV (Sec 8) are eligible to take advantage of these opportunities.

Section 32 Comprehensive Homeownership Program

The program offers public housing agencies (PHAs) a flexible way to sell public housing units to low-income families, with preference given to current residents of the unit(s) being sold. The program helps low-income families purchase homes through an arrangement that benefits both the buyer and the public housing agency that sells the unit. It gives the buyer access to an affordable homeownership opportunity and to the many tangible and intangible advantages it brings, while permitting PHAs to sell individual units and developments that may, due to their location or configuration, be more suitable for homeownership than for rental housing.

Housing Choice Voucher Homeownership

The Housing Choice Voucher (HCV) homeownership program allows families that are assisted under the HCV program to use their voucher to buy a home and receive monthly assistance in meeting homeownership expenses.

Resident Council Leadership and Capacity Training

Resident Services staff provides monthly technical assistance to all duly elected Resident Councils. They also provides quarterly Capacity Building Trainings and provides technical assistance during the Resident Council Election process and collaborates and coordinates self-sufficiency and programs for residents.


  • Credit Repair Workshops –(Waiting list sign-up only, until further notice)
  • Weekly Financial Coaching with Stand By Me
  • Workforce Development (Resume Writing, Computer Classes, Soft Skills Training, etc.). (Waiting list sign-up only, until further notice)
  • Workforce Development (Resume Writing, Computer Classes, Soft Skills Training, etc.). (Waiting list sign-up only, until further notice)
  • Monthly Homebuyer’s Tele-Conference Call Workshops
  • OSS Boutique
  • Referrals to appropriate agencies and  services

Resident Services Staff

Irmina E. Brown-Williams

Resident Services Chief

302-429-0954 ext. 213


Darniece Hampton

ROSS Service Coordinator

302-429-0954 ext. 214


Shanitha Wilson

HCV FSS Service Coordinator


Nakia Wallace

HCV FSS Service Coordinator



Michael Bell

Section 3 /Homeownership Coordinator