Over the years our vision has expanded as we've seen the opportunities that abound in public housing. Opportunities for programs that help resident’s improve their economic standing, and increase their community involvement; Opportunities to partner with public and private stakeholders on innovative projects; And opportunities to improve accountability, transparency, policy, and practice. While challenges like recent cuts to our program funding—where we're expected to do more with less—are sure to come; We will continue to find and implement solutions that help our residents and communities thrive. So come and see how were upgrading facilities, implementing green building practices, improving operational efficiency, and so much more. In short, we think you'll agree that we're working to change the perception of public housing from "the housing of last resort" to the housing of new opportunity.

HCV (Housing Choice Voucher) Program

Purpose of the Program: The HCV Program was created by the federal government to assist very low-income families, the elderly, and the disabled to afford decent, safe, and sanitary housing in the private market. HCV participants are able to select a neighborhood and the home within the City of Wilmington. They are not limited to housing in subsidized housing developments. Section 8-housing is not owned by the Housing Authority. Participants sign a lease with the property owner and WHA signs a HAP contract with the landlord to provide subsidy payments on behalf of the participant. Funding is provided by the U.S. Department of Housing and Urban Development (HUD) through an Annual Contributions Contract (ACC). Our jurisdiction covers the City of Wilmington

Types of vouchers include: Single Room Occupancy (SRO); Veterans Affairs Supportive Housing (VASH); Mainstream Vouchers (MSV); Project-Based Vouchers (PBV); Homeownership (HO); and Housing Choice Vouchers (HCV).

VASH Program Vouchers: The HUD-Veterans Affairs Supportive Housing (HUD-VASH) program combines Housing Choice Voucher (HCV) rental assistance for homeless Veterans with case management and clinical services provided by the Department of Veterans Affairs (VA). Note: VA provides these services for participating Veterans VA medical centers and community-based outreach clinics.

Homeownership Vouchers: Homeownership vouchers may be used by HCV participants for homeownership. Participants will receive monthly assistance in meeting their monthly mortgage payment. HAP payments are made directly to the mortgage company from the Housing Authority on behalf of the participant.

Resident Services

Section 32: Comprehensive Home-Ownership Program - We offer classes and counseling in a one on one setting focusing on the areas of credit repair, budgeting, financial literacy, home buying, and minor home repair / maintenance. Participation in the program helps to prepare students financially and personally for the step into home ownership. Classes are held on the 2nd Wednesday of every month at 5pm at 320 East 5th Street in the Herlihy Community Room.

ROSS (Resident Opportunity and Self-Sufficiency) Program: This program is directed toward families who are serious about achieving real and lasting self-sufficiency. In this program participants work toward achieving the fiscal responsibility and life skills necessary to leave public housing and ultimatelybecome a homeowner. By combining case-management and the coordination of services, WHA partners in collaboration with a number of local and state service providers to offer training, education, employment assistance, homeownershipcounseling, financial management, and Individual Development Account.

For further information on Self-Sufficiency programs, contact 429-6701 Ext. 1007-1030. Additional information can be obtained about these programs by calling the Community Supportive Services office at 429-0954 or visit the office at The Park View, 1800 Broom Street.

Senior Support Services - We assist our seniors in connecting with corresponding agencies that help them live independently. Examples include: Meals on Wheels,Dart, Christiana Care, Benefit & Entitlement resources.

Employment and Training - The WHA works with the Delaware Workforce Investment Board (DWIB) and the Department of Labor to help participants gain the training and referrals necessary to find work in a tough labor market.

Resident Leadership Training - In an effort to better understand the needs of our residents and involve them in community issues, we help individuals to become leaders within their respective communities to help bring about positive change.

One Stop Shop - One of the main goals of the WHA Resident Services Department is to partner with community agencies to provide valuable needed services to assist individuals, families, elderly, disabled and youth to become self-sufficient; improve access to job opportunities through information sharing; and coordinate with community and state agencies. Recognizing the needs of its residents to have convenient access to all types of personal and educational services, WHA has opened its door to a One-Stop Shop center that (houses) community agencies to provide services that fit the needs of our resident population to become employable and to live independently.

The One Stop Shop is designed as a centralized community services center that operates at the recently renovated WHA Crestview Apartments, 2700 N. Market Street, on the ground level. Services are provided to WHA residents as well as members of the community who are seeking self-sufficiency with an emphasis on job readiness and home ownership. The facility offers a job-resource library, hands-on instruction in using computers, financial literacy, homeownership counseling, and access to health and social service professionals. "More than Housing"- WHA Links residents with services that are vital for successful daily living, and provides residents with resources and opportunities to reach their goals of a happier, healthier more productive life.

Resident Services Staff: Irmina Williams and Darniece Hampton (429-0914 Ext. 213-214)